Family Needs & Strengths (FANS)

There are a number of changes about to take place in New York that will transform the way services are delivered to families eligible for Medicaid. In 2017, Medicaid is expected begin to shift from a fee for service system to Medicaid Managed Care. As part of this transformation, Family Peer Support (FPSS) is poised to become a Medicaid reimbursable service, which will create a funding mechanism to expand access to FPSS to all Medicaid eligible children. Managed Care Organizations will want to ensure that the Family Peer Support providers they contract with are effective in the delivery of services that they provide to families.

The Family Needs & Strengths (FANS) assessment and outcome tool for Family Peer Support. The FANS was derived from the Child Needs & Strengths (CANS), developed by Dr. John Lyons. Seeing the need for a Family Peer Support Services assessment and outcome tool was developed in partnership with New York State Western Region Family Peer Support Services Program Directors, Dr. Lyons, and strongly encouraged and endorsed by New York State Office of Mental Health.

Family Peer Advocates engage with parent/caregivers as partners in a journey towards empowerment by identifying areas where the parent/caregiver has skills and strengths and yet continues to have some needs and understanding for support, information, and knowledge with and about services in the child serving systems. FANS creates an opportunity for parent/caregiver to develop focused priorities and goals for themselves that will in turn support their child or youth to be successful in their home, school and community.

FANS identifies strengths and needs in the following areas; self-care, knowledge and skill development, self-efficacy, engagement, and parent voice, service access, and ownership of success by creating a shared working partnership with the Family Peer Advocate.

The Office of Mental health supports the use and reporting of FANS data to the CAIRS system to ensure FANS is used to inform the child service systems to ensure the systems remain responsive to meet the current needs of families.

Important FANS Dates

Central Region FANS

Central Region OMH Field Office Syracuse

35 Cedar Street, PARKING in the ramp at end of Cedar

 2-Day BASIC:  August 13 & 14, 2018  and  October 22 & 23, 2018 from 9:30 AM-4:30 PM

RECERTIFICATION:  July 12, 2018 and October 19, 2018  at 1:00 PM



Hudson River Region FANS

Hudson River Region OMH Field Office Poughkeepsie

10 Ross Circle, room 1- south Poughkeepsie, NY

2-Day BASIC:  July 31 & August 1,2018  10:00 AM-4:00 PM

RECERTIFICATION:  August 2, 2018   10:00 AM-1:00 PM

TOT:  August 2, 2018 11:00 AM– 4:00 PM (personal story written and scored with justification)

Email Barbara Callahan,, or Katie Conroy for more information

For more information about FANS contact:

Nancy Craig
Phone: 716-432-6238

For training needs please contact your Regional Parent Advisors.

For information about or how to access New York State Office of Mental Health CAIRS reporting system Contact:

Heather Lane
Phone: 315- 426-3940

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